These Terms of Service (“Terms,” or the “Agreement”) are a legal agreement. By using our Service, using Content produced by our Service, or by delivering Product to us, you are agreeing to these terms.
Prime Label Studios is a Service (the “Service”), which primarily produces product photography and related Content which may include photographs, graphics, video, logos, copywriting content, and audio recordings, ( referred to as “Content”). All final deliverables are described at 9. Deliverables. Any products you send us, we refer to as “Product” in these Terms. Our Website, which can be accessed at www.primelabelstudios.com is referred to as the “Website.”
www.primelabelstudios.com is owned by Prime Label Studios LLC a Delaware Limited Liability Corporation (“www.primelabelstudios.com”, “we,” or “us”). By using our Service, whether as an individual or as a representative of an entity that is using our Service, you are a “Client” (or “you”) according to these Terms.
These Terms of Service, combined with our Privacy Policy govern the professional relationship between you and Prime Label Studios. Any questions or concerns about these terms should be referred to our contact page.
Return Product to the sender. If you specify that you wish for us to ship your Product back to you, we will return your Product to you after completion of the project. We do not provide item return services beyond repacking your item and handing it over to the courier once the pick-up has been set-up by you, the Client. To set up a return of your product from Prime Label Studios to you, please note the following:
Limitation of Liability for Damage or Loss of Product. If your Product becomes damaged or lost while in our possession, we will, at our option, repair or reimburse you for the value of the Product up to a maximum of $250 USD. For Product valued more than $250 USD you should purchase your own insurance covering loss or damage to the Product while in our possession and during transit to and from our studio. We are not liable for loss or damage to Product exceeding a total value of $250 USD, regardless of quantity unless otherwise agreed upon between both parties.
Storage. Upon request, we will store your Product in our facility, free of charge, for up to 30 days after completion of your project, or subject to an agreement between Prime Label Studios and you. After 30 days, you must arrange with us for Product to be returned, donated, or discarded. If we are unable to obtain your preference, Product will be subject to our Product Abandonment Policy stated below.
Donating or discarding. If you do not want the Product returned to you at the completion of your project, let us know and we will donate or discard the Product. We are not able to offer compensation or credit for a donated or discarded Product. If you choose to have your Product donated or discarded, we will decide which persons or organizations receive the Product.
Product Abandonment Policy. If your Product is in our possession and we are not able to hear from you regarding its return, it will be considered abandoned after the time periods detailed below have expired. If 30 days pass without us receiving the necessary information or instructions on action to take on your product, we will email you a notice informing you that your Product is at risk of being donated or discarded. If another 30 days passes after we have emailed the aforementioned notice, you agree that all title and ownership of the Product shall be transferred to us and the Product will be donated or discarded, at our option.
Major and Minor Revisions. These are the guidelines laid out by our creative teams as to what defines a Major Revision, which will entail additional charges, and a Minor Revision:
GRAPHIC DESIGN
MINOR REVISIONS | MAJOR REVISIONS |
ON EVERYTHING:
SPECIFIC TO AMAZON GALLERY IMAGES:
SPECIFIC TO EBCs:
SPECIFIC TO PRODUCT PACKAGING AND PRODUCT INSERTS:
SPECIFIC TO LOGO DESIGN:
| ON EVERYTHING:
SPECIFIC TO AMAZON GALLERY IMAGES:
SPECIFIC TO EBCs:
SPECIFIC TO PRODUCT PACKAGING AND PRODUCT INSERTS:
SPECIFIC TO LOGO DESIGN
|
COPYWRITING
MINOR REVISIONS | MAJOR REVISIONS |
ON INFOGRAPHICS:
EBC:
LISTING OPTIMIZATION:
| ON INFOGRAPHICS:
EBC:
LISTING OPTIMIZATION:
|
PHOTOGRAPHY
MINOR REVISIONS | MAJOR REVISIONS |
IN GENERAL:
| IN GENERAL:
|
VIDEO
MINOR REVISIONS | MAJOR REVISIONS |
IN GENERAL:
| IN GENERAL:
|
Change requests. Some change requests made during the review period may require an additional charge. Examples include:
If you have any questions about this Agreement, our Website, or any of our services please direct these inquiries to:
Prime Label Studios LLC
8 The Green, Suite A – Dover 19901 DE – United States
You may also send us a message here